DirectX · critical

How to fixD3D11_CREATE_DEVICE_FAIL

Failed to initialize D3D device

What this error means

D3D11_CREATE_DEVICE_FAIL is a critical-severity graphics API (DirectX) problem. CreateDevice failed, probably hardware not responding. It sometimes comes down to using the Microsoft Basic Display Driver. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 2 complete
01Install a full-featured graphics driver
  1. Install a full-featured graphics driver
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Enable the tab in Device Manager
  1. Enable the tab in Device Manager
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Disabled graphics card in Device Manager
  • Using the Microsoft Basic Display Driver

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

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