DirectX · medium

How to fix Unsupported DirectX Feature Level

DirectX troubleshooting guide

What this error means

The application requires DirectX Feature Level 11.0 or higher, which is not supported by the GPU.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Update the GPU driver
  1. Update the GPU driver
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Check the minimum game requirements
  1. Check the minimum game requirements
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Upgrade your GPU
  1. Upgrade your GPU
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Old GPU without DX11/12 support
  • Outdated Driver
  • The game requires newer hardware

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

dxdiag