DirectX · critical

How to fixD3D12_ERROR_ADAPTER_NOT_FOUND

DX12 compatible GPU not found

What this error means

DX12 compatible GPU not found is a critical-severity graphics API (DirectX) issue. The application requires DirectX 12 Feature Level, which the graphics card does not support. Common triggers are old hardware and missing driver. Follow the steps below to fix it.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Upgrade your graphics card
  1. Upgrade your graphics card
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Run the game in DX11 mode (eg -dx11)
  1. Run the game in DX11 mode (eg -dx11)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Update the drivers from the manufacturer's website
  1. Update the drivers from the manufacturer's website
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Old hardware
  • Missing driver
  • Force DX12 on unsupported card

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

dxdiag