Graphics · high

How to fixDXGI_ERROR_DEVICE_HUNG

DXGI - GPU stopped responding

What this error means

DXGI - GPU stopped responding ranks as a high-severity graphics card (GPU) issue in our database. DirectX has detected that the GPU has stopped processing commands. Game or app crashes. This usually traces back to GPU overclocking, defective driver and GPU overheating. The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Update DirectX and drivers
  1. Update DirectX and drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Lower GPU OC
  1. Lower GPU OC
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Run the application as an administrator
  1. Run the application as an administrator
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • GPU overclocking
  • Defective driver
  • GPU overheating