DirectX · high

How to fixDXGI_ERROR_DEVICE_REMOVED

Graphics adapter has been disconnected

What this error means

Graphics adapter has been disconnected (DXGI_ERROR_DEVICE_REMOVED) is a high-severity fault affecting the graphics API (DirectX). The Direct3D device has been removed or the driver has crashed. It's most often caused by unstable GPU overclocking and card overheating. Work through the steps below in order.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Reduce GPU clocks
  1. Reduce GPU clocks
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Update or Clean Driver Installation (DDU)
  1. Update or Clean Driver Installation (DDU)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Check the power supply
  1. Check the power supply
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Unstable GPU overclocking
  • Driver error
  • Card overheating

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

dxdiag