DirectX · high

How to fixDXGI_ERROR_DRIVER_INTERNAL_ERROR

Internal graphics driver error

What this error means

DXGI_ERROR_DRIVER_INTERNAL_ERROR is a high-severity graphics API (DirectX) problem. The video card driver encountered an error and could not complete the operation. It's also often linked to conflict with Windows update. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 2 complete
01Perform a clean install of the drivers
  1. Perform a clean install of the drivers
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Install an older, stable version (Rollback)
  1. Install an older, stable version (Rollback)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Error in driver code
  • Conflict with Windows update

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

dxdiag