Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Disable automatic restart on failure: System → Advanced → Startup and Recovery → uncheck 'Automatically restart'
Disable automatic restart on failure: System → Advanced → Startup and Recovery → uncheck 'Automatically restart'.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Analyze crash dumps in WinDbg or WhoCrashed
Analyze crash dumps in WinDbg or WhoCrashed.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Check hardware thermals
Check hardware thermals.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Hard reset or power cut
- BSOD without BSOD screen (automatic restart enabled)
- Overheating causing emergency shutdown
Useful Windows tools
These commands open Windows tools. Review any action inside the tool before applying changes.
eventvwr.mscWas this helpful?
Your progress is saved on this device.