Network · medium

How to fix Default gateway not available

Error code: GATEWAY-UNAVAILABLE

What this error means

The computer is connected to the network (LAN/Wi-Fi) but cannot access the Internet due to loss of connection with the default gateway (router). It's also often linked to incorrectly set static IP address in PC.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Restart the router (turn off for 30s)
  1. Restart the router (turn off for 30s)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Set obtaining IP address from DHCP to automatic
  1. Set obtaining IP address from DHCP to automatic
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Reset Windows network settings
  1. Reset Windows network settings
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Hanged or frozen router
  • Incorrectly set static IP address in PC
  • Faulty or old network card driver
  • Connection blocking security software