Network · medium

How to fix Wi-Fi connected but no internet ("No internet, secured")

Error code: NET-WIFI-NO-INTERNET

What this error means

Windows shows that it is connected to the Wi-Fi network, often as "No internet, secured" or with a globe or warning icon, but websites do not load. The PC reaches the router, but traffic does not get through to the internet. The cause can be the router or the internet connection itself, the PC's IP or DNS settings, a leftover proxy or VPN, or the Wi-Fi adapter driver. Testing another device on the same network quickly tells you whether the problem is the PC or the network.

Updated

Applies to
Windows 11 and Windows 10
Difficulty
Beginner
Before changes
Low; network reset removes saved Wi-Fi networks and VPN adapters

Reviewed by Matyáš Rada · Documentation checked: 2026-10-31 · Checked against Microsoft's Wi-Fi troubleshooting article; not tested on every network.

Before you begin

Keep your Wi-Fi password at hand, because some steps make Windows forget the network. If possible, download your Wi-Fi adapter driver on another device or via a cable first. If Windows cannot start, see the startup guide.

Work through these checks

0 of 7 complete
01Test another device and restart the router

If no device has internet, the problem is the router or the provider, not the PC.

  1. Check whether a phone or another computer on the same Wi-Fi can open websites.
  2. Unplug the router and the modem, wait at least 30 seconds, plug the modem back in, wait for its lights to settle, then plug in the router.
  3. If your router offers both a 2.4 GHz and a 5 GHz network, try the other one.
What to expect

Websites load again on the PC.

If it does not help

If no device has internet even after the restart, contact your internet provider. If only this PC fails, continue with step 2.

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02Forget the network and reconnect

A saved network profile with old settings can keep the connection from working.

  1. Make sure Airplane mode is off (Settings > Network & internet > Airplane mode).
  2. Open Settings > Network & internet > Wi-Fi > Manage known networks, select your network and choose Forget.
  3. Connect to the network again and enter the password.
What to expect

The PC connects with internet access.

If it does not help

If it still shows no internet, continue with step 3.

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03Run the network troubleshooter

The troubleshooter checks the adapter, IP settings and DNS automatically.

  1. On Windows 11, run the network troubleshooter in the Get Help app (search "Get Help" and type "network troubleshooter").
  2. On Windows 10, open Settings > Network & Internet > Status > Network troubleshooter.
What to expect

The troubleshooter finds and fixes the problem.

If it does not help

Note any problem it reports but cannot fix, then continue.

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04Reset the IP configuration and DNS cache

Microsoft's Wi-Fi troubleshooting includes these commands to renew the address and clear network settings.

  1. Search for cmd, right-click Command Prompt and choose Run as administrator.
  2. Run these commands one at a time: netsh winsock reset, netsh int ip reset, ipconfig /release, ipconfig /renew, ipconfig /flushdns.
  3. Restart the PC.
What to expect

The PC gets a valid address and websites load.

If it does not help

To check the connection to the router, run ipconfig, note the Default Gateway and run ping followed by that address.

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05Check proxy and VPN settings

A leftover proxy or a VPN that is not connected properly blocks traffic while Wi-Fi itself works.

  1. Open Settings > Network & internet > Proxy and turn off Use a proxy server unless you need one.
  2. Disconnect or quit any VPN app, and pause third-party firewall or security software to test.
  3. Check which DNS servers are used: run ipconfig /all and look at DNS Servers. Unknown servers set by a program can be the cause.

Turn your security software back on after the test.

What to expect

Websites load with the proxy and VPN off.

If it does not help

If a program set its own DNS or proxy, change its settings or uninstall it. If websites fail with a DNS error, see the DNS_PROBE_FINISHED_NXDOMAIN guide on this site.

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06Reinstall the Wi-Fi adapter driver

A damaged or outdated driver can connect to the router but fail to pass traffic reliably.

  1. Open Device Manager, expand Network adapters, right-click the Wi-Fi adapter and choose Uninstall device.
  2. Tick Attempt to remove the driver for this device, click Uninstall and restart the PC; Windows reinstalls the adapter.
  3. If that does not help, install the driver from your PC or laptop maker's website.
  4. In the adapter's Properties > Power Management, clear Allow the computer to turn off this device to save power.

Save a copy of the maker's driver first, in case Windows cannot reinstall it automatically.

What to expect

The adapter works and stays connected.

If it does not help

Then run Windows Update and restart.

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07Use network reset as a last resort

Network reset removes and reinstalls all network adapters and their settings.

  1. On Windows 11, open Settings > Network & internet > Advanced network settings > Network reset and choose Reset now.
  2. The PC restarts; reconnect to Wi-Fi afterwards.

Network reset removes saved Wi-Fi networks, and you may need to reinstall VPN software or Hyper-V virtual switches. It may also set known networks to Public.

What to expect

The PC connects to the internet normally.

If it does not help

If it still fails while other devices work, test the PC on another network to rule out a router setting such as MAC filtering.

Browse related errors

Possible causes

  • The router, modem or internet connection is down
  • Invalid IP address or DNS settings on the PC
  • A proxy, VPN or security program blocking traffic
  • A Wi-Fi adapter driver problem or power saving
  • Damaged network settings in Windows

Sources & further reading