Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Move GPU to primary PCIe x16 slot
- Move GPU to primary PCIe x16 slot
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Check BIOS PCIe slot configuration
- Check BIOS PCIe slot configuration
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Inspect PCIe slot for bent or damaged contacts
- Inspect PCIe slot for bent or damaged contacts
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- GPU seated in wrong PCIe slot (x4 slot)
- Damaged PCIe slot or lanes
- BIOS PCIe bandwidth settings
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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