Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Run chkdsk /f /r
- Run chkdsk /f /r
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Check the disk in CrystalDiskInfo
- Check the disk in CrystalDiskInfo
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03MemTest86
- MemTest86
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Check the SATA cable
- Check the SATA cable
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Defective HDD/SSD
- Bad sectors on disk
- Defective RAM
- Corrupt paging file
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