Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Download and install the original Intel ME update for your board
- Download and install the original Intel ME update for your board
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Try flashing the entire BIOS via Flashback
- Try flashing the entire BIOS via Flashback
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Contact motherboard manufacturer support
- Contact motherboard manufacturer support
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Aborted BIOS or ME fw update
- Incompatible BIOS version
- Hardware failure of ME chip on board
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