Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Download VC++ Redistributable 2015-2022 from Microsoft
- Download VC++ Redistributable 2015-2022 from Microsoft
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run repair existing installation
- Run repair existing installation
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Try both the 32-bit and 64-bit versions
- Try both the 32-bit and 64-bit versions
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Missing VC++ 2015-2022 Redistributable
- Corrupt VC++ installation
- Deleted DLL
Was this helpful?
Your progress is saved on this device.