Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Download VC++ Redistributable 2015-2022 from Microsoft
Download VC++ Redistributable 2015-2022 from Microsoft.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Run repair existing installation
Run repair existing installation.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Try both the 32-bit and 64-bit versions
Try both the 32-bit and 64-bit versions.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Missing VC++ 2015-2022 Redistributable
- Corrupt VC++ installation
- Deleted DLL
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