Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Install Microsoft Visual C++ 2015-2022 Redistributable (x64 and x86)
Install Microsoft Visual C++ 2015-2022 Redistributable (x64 and x86).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Repair existing Visual C++ installation
Repair existing Visual C++ installation.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Run sfc /scannow to restore corrupted system DLLs
Run sfc /scannow to restore corrupted system DLLs.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Visual C++ Redistributable not installed
- Corrupted runtime DLL file
- Incomplete application installation
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