Graphics · high

How to fixNo Display

Black screen after power on (GPU/RAM issue)

What this error means

This high-severity issue affects the graphics card (GPU). Upon pressing the power button, the computer fans spin and LEDs light up, but no video output is sent to the monitor. This can also stem from RAM module not fully seated or dirty contacts. Use the steps below to track down and fix the cause.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Check video cable and monitor input source channel
  1. Check video cable and monitor input source channel
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Reseat RAM modules in slots A2/B2 firmly
  1. Reseat RAM modules in slots A2/B2 firmly
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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03Reseat GPU in the PCIe slot and verify power cables
  1. Reseat GPU in the PCIe slot and verify power cables
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • RAM module not fully seated or dirty contacts
  • Incorrect monitor input source or faulty video cable (HDMI/DP)
  • GPU not fully seated or missing PCIe power connectors