Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Stop using your PC immediately
- Stop using your PC immediately
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Replace the wiring (use only cables from the source manufacturer!)
- Replace the wiring (use only cables from the source manufacturer!)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Thoroughly clean the port on the GPU and make sure it is not burnt
- Thoroughly clean the port on the GPU and make sure it is not burnt
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Not clicked connector
- Too much bent cable (in a small space)
- Low quality pins
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