Malware · high

How to fixREDLINE_INFO_STEALER

RedLine Information Stealer

What this error means

RedLine Information Stealer is a high-severity malware/security issue. RedLine Stealer is a widely distributed malware-as-a-service info-stealer. It harvests cached browser passwords, credit card details, cookies, autocomplete data, FTP credentials, and cryptocurrency wallet keys from infected hosts. Typical causes include downloading cracked software, game cheats, or keygens from untrusted sites, malicious phishing emails containing obfuscated loaders and social engineering attachments on messaging platforms. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 4 complete
01Run a full endpoint antivirus scan to delete the malicious payload

Run a full endpoint antivirus scan to delete the malicious payload.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Clear all browser cache, cookies, and saved passwords

Clear all browser cache, cookies, and saved passwords.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Change all passwords globally (web, bank, email) from a clean system

Change all passwords globally (web, bank, email) from a clean system.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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04Enable Multi-Factor Authentication (MFA) on all personal and work accounts

Enable Multi-Factor Authentication (MFA) on all personal and work accounts.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • Downloading cracked software, game cheats, or keygens from untrusted sites
  • Malicious phishing emails containing obfuscated loaders
  • Social engineering attachments on messaging platforms