Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 5 complete01Run Steam as Administrator to bypass folder permission locks.
- Run Steam as Administrator to bypass folder permission locks.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Clear Steam Download Cache via Steam Settings -> Downloads -> Clear Cache.
- Clear Steam Download Cache via Steam Settings -> Downloads -> Clear Cache.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Verify and repair the Steam library folder through Steam Settings -> Storage.
- Verify and repair the Steam library folder through Steam Settings -> Storage.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Add an antivirus exclusion rule for the Steam installation directory.
- Add an antivirus exclusion rule for the Steam installation directory.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
05Run CHKDSK tool to verify and repair filesystem errors on the drive.
- Run CHKDSK tool to verify and repair filesystem errors on the drive.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Active antivirus or Windows Defender blocking Steam from modifying game directory files.
- Corrupted files or bad sectors on the target SSD/HDD.
- Steam directory folder permissions reset to Read-Only.
- Corrupt download cache file transactions inside the steamapps/downloading folder.
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