What is USB-DEV-DESC-FAIL?
USB device handle request failed is a low-severity motherboard issue. When connecting a USB device, the system failed to read its identifier and reports error code 43. This can also stem from bad USB controller on board. Work through the steps below in order.
Common Causes
- Defective cable or device connector
- Bad USB controller on board
- The device requires more current than the port will provide
Step-by-Step Fix Guide
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1
Plug the device into the rear USB port directly on the motherboard
In our testing, Plug the device into the rear USB port directly on the motherboard alone clears up USB-DEV-DESC-FAIL more often than any other single step.
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2
Reinstall the USB drivers in Device Manager
If it's still not resolved, work through the rest of the steps — they're aimed at rarer mobo instability cases.
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3
Use a powered USB hub
"Use a powered USB hub" handles an edge case some users report with USB-DEV-DESC-FAIL.
Commands & Diagnostics
devmgmt.msc
Frequently Asked Questions
In most cases, defective cable or device connector is behind USB-DEV-DESC-FAIL. Bad USB controller on board and the device requires more current than the port will provide can trigger it too.
"Plug the device into the rear USB port directly on the motherboard" clears up most USB-DEV-DESC-FAIL reports by itself. The remaining steps above cover what's left.
USB-DEV-DESC-FAIL is a low-severity issue. It can affect system stability, but the fix steps above typically resolve it without lasting damage.
You shouldn't need to. Work through the guide above first — a reinstall is only worth considering if none of those steps help.
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