Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Download and install Visual C++ Redistributable 2015-2022 (x64 and x86) from the Microsoft website
Download and install Visual C++ Redistributable 2015-2022 (x64 and x86) from the Microsoft website.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Do not replace DLLs with manually downloaded files from the Internet
Do not replace DLLs with manually downloaded files from the Internet.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Reinstall the problematic application
Reinstall the problematic application.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Uninstalled Microsoft Visual C++ 2015-2022 Redistributable
- Deleting DLL files by user or antivirus
- Corrupt application installation
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