Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Reinstall graphics drivers via DDU in Safe Mode
- Reinstall graphics drivers via DDU in Safe Mode
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update DirectX runtimes and Windows
- Update DirectX runtimes and Windows
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Disable hardware acceleration in apps
- Disable hardware acceleration in apps
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupted DirectX installation or files
- Hardware-level GPU or VRAM instability
- Incompatible graphics card driver
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
dxdiagWas this helpful?
Your progress is saved on this device.