Network · medium

How to fix Encrypted VPN tunnel crash

Error code: VPN-TUN-DROP

What this error means

The encrypted VPN connection was unexpectedly terminated by the firewall.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Restart the router (turn off for 1 minute)
  1. Restart the router (turn off for 1 minute)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Reset complete network settings in Windows
  1. Reset complete network settings in Windows
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Change the DNS servers to 8.8.8.8
  1. Change the DNS servers to 8.8.8.8
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • ISP Provider Error
  • Corrupt network card driver
  • Stuck Router
  • IP address conflict