Windows & BSOD · high

How to fix Windows update rollback stuck at X%

Error code: WINDOWS-ROLLBACK-STUCK

What this error means

After a failed Windows update, the system is stuck at 'Reverting changes – Do not turn off your computer' for over an hour. It's also often linked to slow or failing storage drive.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Wait at least 3 hours before force restarting
  1. Wait at least 3 hours before force restarting
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02If truly stuck, boot from Windows USB and use Startup Repair
  1. If truly stuck, boot from Windows USB and use Startup Repair
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Check disk health in CrystalDiskInfo before retrying
  1. Check disk health in CrystalDiskInfo before retrying
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Extremely large update or feature upgrade
  • Slow or failing storage drive
  • Corrupt update package