What is WINDOWS-ROLLBACK-STUCK?
WINDOWS-ROLLBACK-STUCK is a high-severity Windows operating system problem. After a failed Windows update, the system is stuck at 'Reverting changes – Do not turn off your computer' for over an hour. It's also often linked to slow or failing storage drive. Follow the steps below to fix it.
Common Causes
- Extremely large update or feature upgrade
- Slow or failing storage drive
- Corrupt update package
Step-by-Step Fix Guide
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1
Wait at least 3 hours before force restarting
"Wait at least 3 hours before force restarting" covers a less common but documented cause of WINDOWS-ROLLBACK-STUCK.
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2
If truly stuck, boot from Windows USB and use Startup Repair
Still seeing WINDOWS-ROLLBACK-STUCK after that? "If truly stuck, boot from Windows USB and use Startup Repair" is the next thing to check.
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3
Check disk health in CrystalDiskInfo before retrying
Still seeing WINDOWS-ROLLBACK-STUCK after that? "Check disk health in CrystalDiskInfo before retrying" is the next thing to check.
Commands & Diagnostics
dism /image:C:\ /cleanup-image /revertpendingactions
Frequently Asked Questions
WINDOWS-ROLLBACK-STUCK is most often triggered by extremely large update or feature upgrade. Other reports point to slow or failing storage drive and corrupt update package as contributing factors.
Most WINDOWS-ROLLBACK-STUCK reports resolve after "Wait at least 3 hours before force restarting". The rest of the guide above is there for the cases that don't.
WINDOWS-ROLLBACK-STUCK is a high-severity error. It won't damage your PC instantly, but repeated occurrences usually point to a deeper problem worth addressing soon.
Usually. WINDOWS-ROLLBACK-STUCK is fixable with the steps above; a full Windows reinstall is rarely necessary unless everything else has failed.
Sometimes. Microsoft regularly releases patches that fix known BSOD triggers including WINDOWS-ROLLBACK-STUCK. Make sure Windows is fully up to date via Settings → Windows Update before attempting more advanced fixes.
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