Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 2 complete01Use the command to renew the IP address (release/renew)
Use the command to renew the IP address (release/renew).
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Disconnect all users from Wi-Fi and restart the router
Disconnect all users from Wi-Fi and restart the router.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- IP address conflict (multiple devices have the same IP)
- The DHCP server in the router is stuck
Was this helpful?
Your progress is saved on this device.