Windows & BSOD · medium

How to fixWU-0x80070424

Windows Update Failure (0x80070424)

What this error means

Windows Update Failure (0x80070424) is a medium-severity Windows operating system issue. Windows cannot check for or install updates. Error code: 0x80070424. Typical causes include corrupt SoftwareDistribution folder and stopped BITS service. The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Restart Windows Update

Restart Windows Update.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Clear the update cache

Clear the update cache.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Run the WU Troubleshooter

Run the WU Troubleshooter.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Corrupt SoftwareDistribution folder
  • Stopped BITS service
  • Error connecting to server