Windows & BSOD · medium

How to fix Windows Update Failure (0x8009000B)

Error code: WU-0x8009000B

What this error means

Windows cannot check for or install updates. Error code: 0x8009000B. This usually traces back to corrupt SoftwareDistribution folder and stopped BITS service.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Restart Windows Update
  1. Restart Windows Update
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Clear the update cache
  1. Clear the update cache
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Run the WU Troubleshooter
  1. Run the WU Troubleshooter
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Corrupt SoftwareDistribution folder
  • Stopped BITS service
  • Error connecting to server