Before you begin
Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Run the DISM RestoreHealth command to download clean manifest files from Windows Update.
- Run the DISM RestoreHealth command to download clean manifest files from Windows Update.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run the SFC tool to scan and repair corrupted system files in the Windows folder.
- Run the SFC tool to scan and repair corrupted system files in the Windows folder.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03If components are unrepairable, run a Windows repair install (in-place upgrade) using the Media Creation Tool.
- If components are unrepairable, run a Windows repair install (in-place upgrade) using the Media Creation Tool.
What to expect
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupt manifest files inside the C:\Windows\Servicing\Packages system folder.
- Registry corruption inside the HKEY_LOCAL_MACHINE\Components registry hive.
- Interrupted write operations caused by sudden power failures or system crashes during update installations.
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