Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Configure the BITS service startup settings to Automatic and start the service.
- Configure the BITS service startup settings to Automatic and start the service.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Perform a disk cleanup on the primary drive to free up update download space.
- Perform a disk cleanup on the primary drive to free up update download space.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Reset network routing and TCP/IP configs to clear network download blocks.
- Reset network routing and TCP/IP configs to clear network download blocks.
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- The Background Intelligent Transfer Service (BITS) is disabled, stopped, or corrupted.
- Low free disk space on the primary C: drive blocking temporary file downloads.
- Local network configurations blocking HTTP Range request parameters used by BITS.
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