Graphics · high

How to fixZERO-RPM-FAIL

Fan passive operation error

What this error means

ZERO-RPM-FAIL is a high-severity graphics card (GPU) problem. The card does not turn off the fans even at zero load and low temperature. Typical causes include high temperatures, wear of memory chips, faulty driver and poor quality video cable. The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Install the older stable driver using DDU

Install the older stable driver using DDU.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help
02Replace the cable with a certified

Replace the cable with a certified.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help
03Underclock the memory in MSI Afterburner

Underclock the memory in MSI Afterburner.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • High temperatures
  • Wear of memory chips
  • Faulty driver
  • Poor quality video cable

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

dxdiag