Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Unplug and replug headphones/speakers
Unplug and replug headphones/speakers.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Set the default audio device in Sound settings
Set the default audio device in Sound settings.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Restart the browser
Restart the browser.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Windows default audio device changed while browser was running
- Exclusive mode lock by another application
- Driver update while browser active
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