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How to fix Laptop battery is connected but not charging

Error code: BATT-NOT-CHARGING

What this error means

The adapter is on the network, the icon shows power, but the percentages do not increase.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Uninstall 'Microsoft ACPI-Compliant Control Method Battery' in device manager and restart
  1. Uninstall 'Microsoft ACPI-Compliant Control Method Battery' in device manager and restart
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Check the charging limit setting (e.g. 60%) in the
  1. Check the charging limit setting (e.g. 60%) in the
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03utility Calibrate or replace the battery
  1. utility Calibrate or replace the battery
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Damaged battery (wear)
  • Manufacturer's battery software block (life extension - Lenovo Vantage, Asus MyAsus)
  • ACPI battery controller error

Useful Windows tools

These commands open Windows tools. Review changes before applying them.

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