Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Uninstall the USB controllers in Device Manager and reboot (Windows will reinstall them)
- Uninstall the USB controllers in Device Manager and reboot (Windows will reinstall them)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run: sfc /scannow
- Run: sfc /scannow
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Hard reset: unplug the PC for 30 seconds
- Hard reset: unplug the PC for 30 seconds
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Corrupt USB xHCI Driver
- Static port overload
- Driver conflict after windows update
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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