Processor · low

How to fixCPPC-NOT-SUPPORTED

CPPC not supported

What this error means

This low-severity issue affects the processor (CPU). Collaborative Processor Performance Control is not active. Reduces the effectiveness of CPU boost. Typical causes include old BIOS and CPPC disabled in BIOS. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 2 complete
01Update BIOS

Update BIOS.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Enable CPPC in BIOS

Enable CPPC in BIOS.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

I need help

Possible causes

  • Old BIOS
  • CPPC disabled in BIOS