Processor · high

How to fix Processor Thermal Throttling (Event ID 37/196)

Error code: CPU-THERMAL-THROTTLE

What this error means

This diagnosis detects processor speed limitation events (Event ID 37 or 196 in the Windows System Event Log). The CPU reached its thermal limit and activated throttling to prevent hardware damage, resulting in system slowdowns or shutdown warnings.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Replace the thermal paste
  1. Replace the thermal paste
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Clean the radiator
  1. Clean the radiator
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Add case fans
  1. Add case fans
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Dry thermal paste
  • Dusty radiator
  • Poor cooling