Drivers · low

How to fix DDU clean uninstall failure

Error code: DDU-FAIL

What this error means

The Display Driver Uninstaller (DDU) failed to completely remove the old GPU drivers, preventing a new installation.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Reboot into Safe Mode and run DDU again
  1. Reboot into Safe Mode and run DDU again
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Disconnect from the internet while uninstalling and installing the new driver
  1. Disconnect from the internet while uninstalling and installing the new driver
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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03Temporarily disable your antivirus
  1. Temporarily disable your antivirus
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • DDU was not started in safe mode
  • Active Windows Update in the background
  • Restrictive Antivirus