Windows & BSOD · medium

How to fixDIRECTSTORAGE-NOT-SUPPORTED

DirectStorage not available on this system

What this error means

DirectStorage not available on this system (DIRECTSTORAGE-NOT-SUPPORTED) is a medium-severity fault affecting the Windows operating system. A game requires DirectStorage (GPU decompression) but it is not available, causing long load times or a launch failure. It's also often linked to windows 10 version below 1903 or Windows 11 required for full GPU path. Work through the steps below in order.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Ensure game is installed on an NVMe SSD

Ensure game is installed on an NVMe SSD.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Update Windows to the latest version

Update Windows to the latest version.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Update GPU driver to version supporting DirectStorage (NVIDIA 522.25+ / AMD 22.40+)

Update GPU driver to version supporting DirectStorage (NVIDIA 522.25+ / AMD 22.40+).

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • NVMe SSD required (not SATA)
  • Windows 10 version below 1903 or Windows 11 required for full GPU path
  • GPU driver lacks DirectStorage support

Useful Windows tools

These commands open Windows tools. Review any action inside the tool before applying changes.

winver
dxdiag