Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Identify faulting driver via Driver Verifier log
- Identify faulting driver via Driver Verifier log
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update the hardware driver to latest version
- Update the hardware driver to latest version
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Contact hardware manufacturer if driver bug confirmed
- Contact hardware manufacturer if driver bug confirmed
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Buggy driver performing DMA to invalid address
- Driver not properly mapping DMA buffers
- Hardware with incorrect DMA capabilities
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