Apps & runtime · medium

How to fix Epic Games Launcher install error 0004

Error code: EPIC-GAMES-0004

What this error means

Epic Games Launcher fails to install or update with error code 0004 or IS-DS01.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Ensure at least 4 GB free on C: drive
  1. Ensure at least 4 GB free on C: drive
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
02Reinstall all Visual C++ Redistributables and .NET Framework
  1. Reinstall all Visual C++ Redistributables and .NET Framework
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Download the Epic Games installer fresh from epicgames.com
  1. Download the Epic Games installer fresh from epicgames.com
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Insufficient disk space on system drive
  • Windows Installer service malfunction
  • Corrupted EGL prerequisites (VC++, .NET)