Apps & runtime · medium

How to fixEPIC-GAMES-0004

Epic Games Launcher install error 0004

What this error means

EPIC-GAMES-0004 is a medium-severity software runtime problem. Epic Games Launcher fails to install or update with error code 0004 or IS-DS01. It's most often caused by insufficient disk space on system drive, windows Installer service malfunction and corrupted EGL prerequisites (VC++, .NET). The steps below are ordered to resolve this efficiently.

Before you begin

Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.

Work through these checks

0 of 3 complete
01Ensure at least 4 GB free on C: drive

Ensure at least 4 GB free on C: drive.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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02Reinstall all Visual C++ Redistributables and .NET Framework

Reinstall all Visual C++ Redistributables and .NET Framework.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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03Download the Epic Games installer fresh from epicgames.com

Download the Epic Games installer fresh from epicgames.com.

Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.

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Possible causes

  • Insufficient disk space on system drive
  • Windows Installer service malfunction
  • Corrupted EGL prerequisites (VC++, .NET)