Network · low

How to fix IP address conflict on the network

Network troubleshooting guide

What this error means

Your device has been assigned the same IP address that is already being used by another device in the local network. The connection is not working.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Restart your computer to request a new IP
  1. Restart your computer to request a new IP
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Reset the IP address via the command line
  1. Reset the IP address via the command line
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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03Change the static IP address or switch to DHCP
  1. Change the static IP address or switch to DHCP
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Two devices are hardwired to the same static IP
  • DHCP server error on router
  • Waking a PC from sleep when another device took its IP