Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 3 complete01Restart your computer to request a new IP
Restart your computer to request a new IP.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02Reset the IP address via the command line
Reset the IP address via the command line.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Change the static IP address or switch to DHCP
Change the static IP address or switch to DHCP.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Two devices are hardwired to the same static IP
- DHCP server error on router
- Waking a PC from sleep when another device took its IP
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