Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Disable IPv6 via network adapter interface
- Disable IPv6 via network adapter interface
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Disable Teredo tunneling: netsh interface teredo set state disabled
- Disable Teredo tunneling: netsh interface teredo set state disabled
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Try disabling IPv6 globally via the registry
- Try disabling IPv6 globally via the registry
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- ISP does not support IPv6, but Windows automatically activates it
- Conflict between VPN and IPv6 address
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