Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Reposition the GPU and blow through the
- Reposition the GPU and blow through the
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02slot Clean the gold pins of the GPU with isopropyl alcohol
- slot Clean the gold pins of the GPU with isopropyl alcohol
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Move the NVMe drive to another slot not connected to PCIe_1
- Move the NVMe drive to another slot not connected to PCIe_1
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Misplaced GPU in slot
- Dusty PCIe contacts
- M.2 NVMe drives sharing lines
- Bad settings in BIOS
Useful Windows tools
These commands open Windows tools. Review changes before applying them.
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