Save open work and back up important files. Note any recent driver or hardware changes. If Windows cannot start, use the startup guide first.
Work through these checks
0 of 4 complete01In BIOS, increase PL1 and PL2 limits
In BIOS, increase PL1 and PL2 limits.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
02In XTU, adjust the power limits
In XTU, adjust the power limits.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
03Check the power settings in Windows
Check the power settings in Windows.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
04Upgrade the cooling
Upgrade the cooling.
Use the instructions for your exact device and operating system. Check the manufacturer’s documentation before changing firmware, hardware, or system settings.
Possible causes
- Low PL1/PL2 limit in BIOS
- Laptop thermal policy
- Weak power source
- Intel XTU settings
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