Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01In BIOS, increase PL1 and PL2 limits
- In BIOS, increase PL1 and PL2 limits
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02In XTU, adjust the power limits
- In XTU, adjust the power limits
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Check the power settings in Windows
- Check the power settings in Windows
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Upgrade the cooling
- Upgrade the cooling
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Low PL1/PL2 limit in BIOS
- Laptop thermal policy
- Weak power source
- Intel XTU settings
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