Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 4 complete01Check ECC error logs
- Check ECC error logs
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Run the MemTest86 ECC test
- Run the MemTest86 ECC test
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Replace the faulty DIMM
- Replace the faulty DIMM
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
04Check the power supply to the server
- Check the power supply to the server
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Aging of RAM modules
- Cosmic Rays
- Electrostatic discharges
- Unstable power supply
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