Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update GPU driver which ships a newer Vulkan loader
- Update GPU driver which ships a newer Vulkan loader
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Update the game to a patched version
- Update the game to a patched version
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Avoid resizing the window mid-game
- Avoid resizing the window mid-game
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Window resized or moved to a different monitor
- Game engine bug not handling swapchain recreation
- Outdated Vulkan loader
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