Processor · critical

How to fix0x00000124

WHEA_UNCORRECTABLE_ERROR (0x124)

What this error means

0x00000124 shows up as a critical-severity processor (CPU) fault. The Windows Hardware Error Architecture (WHEA) has detected an uncorrectable hardware exception. Most commonly caused by CPU core voltage instability, overheating cores, unstable memory profiles (XMP/EXPO), or physical damage to the processor socket. See the troubleshooting steps below for the fix.

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 4 complete
01Reset BIOS settings to system defaults
  1. Reset BIOS settings to system defaults
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Monitor temperatures using HWInfo or HWMonitor
  1. Monitor temperatures using HWInfo or HWMonitor
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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03Run memory diagnostics using MemTest86
  1. Run memory diagnostics using MemTest86
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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04Check 12V voltage rail stability under load
  1. Check 12V voltage rail stability under load
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • CPU core voltage (Vcore) drop under load
  • Processor thermal throttling and overheating
  • Unstable RAM overclock (XMP/EXPO profiles)
  • Power Supply Unit (PSU) voltage sags