Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Run the program as administrator
- Run the program as administrator
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Temporarily disable antivirus protection
- Temporarily disable antivirus protection
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Install the All-in-One Visual C++ redistributable package
- Install the All-in-One Visual C++ redistributable package
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Missing old .NET Frameworks
- The antivirus blocked the loading of some DLLs
- Error in program registers
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