Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update BIOS to apply microcode patch 0x129 or 0x12B
- Update BIOS to apply microcode patch 0x129 or 0x12B
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Select 'Intel Default Settings' profile in BIOS
- Select 'Intel Default Settings' profile in BIOS
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Decrease CPU core ratio multiplier by -1x or -2x in Intel XTU
- Decrease CPU core ratio multiplier by -1x or -2x in Intel XTU
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Excessive Vcore voltage requests
- Elevated operating temperatures
- Aggressive motherboard power limits (PL1/PL2 profile limits)
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