Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Update GPU driver (Intel/NVIDIA/AMD)
- Update GPU driver (Intel/NVIDIA/AMD)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Install the OpenCL SDK
- Install the OpenCL SDK
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Verify GPU support on clinfo
- Verify GPU support on clinfo
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Missing OpenCL runtime
- Old GPU driver without OpenCL
- Incompatible GPU
Was this helpful?
Your progress is saved on this device.