Power supply · critical

How to fix Overheat protection (OTP) activated

Error code: OTP-TRIPPED

What this error means

The source's internal temperature sensors exceeded the safe limit and the source shut down. The usual suspects are power supply fan stuck, clogged dust filter on the bottom of the cabinet and the power supply is installed 'upside down' on a carpet.

Updated

Before you begin

Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.

Work through these checks

0 of 3 complete
01Clean the dust filters
  1. Clean the dust filters
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

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02Provide a supply of cold air to the source
  1. Provide a supply of cold air to the source
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors
03Verify fan functionality (some have 0-RPM mode, but must spin under load)
  1. Verify fan functionality (some have 0-RPM mode, but must spin under load)
What to expect

Check whether the original symptom still occurs.

If it does not help

Continue only if this check applies to your device. Consult its manufacturer if you are unsure.

Browse related errors

Possible causes

  • Power supply fan stuck
  • Clogged dust filter on the bottom of the cabinet
  • The power supply is installed 'upside down' on a carpet