Save open work and back up important files. Use instructions for your exact device and software version. If Windows cannot start, see the startup guide.
Work through these checks
0 of 3 complete01Start the PC with only one RAM module sequentially in all slots
- Start the PC with only one RAM module sequentially in all slots
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
02Reset BIOS to default settings (Clear CMOS)
- Reset BIOS to default settings (Clear CMOS)
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
03Update BIOS for better RAM compatibility
- Update BIOS for better RAM compatibility
Check whether the original symptom still occurs.
If it does not helpContinue only if this check applies to your device. Consult its manufacturer if you are unsure.
Possible causes
- Dead or severely damaged RAM module
- High interference on the motherboard
- Unsupported RAM speed or timing
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